Frequently Asked Questions
What areas and cities does Tomas Vent Cleaning serve?
We serve Oakland, CA and the surrounding region, including Alameda County, Contra Costa County, and San Francisco County. If you're in the Oakland area or nearby, reach out to confirm we cover your location.
Do you offer same-day or emergency HVAC repair service?
We do handle urgent HVAC repair requests. Same-day service is available, but we recommend calling ahead to confirm availability. Contact us to discuss your repair needs.
How long does a typical HVAC maintenance appointment take?
Most maintenance visits run 1 to 1.5 hours. This gives us time to inspect your system, clean components, and address any issues we find during the appointment.
What is included in your duct cleaning service?
Our duct cleaning removes dust, debris, and buildup from your HVAC ducts to improve airflow and system efficiency. We offer both basic cleaning and deep cleaning options, depending on your system's condition.
How long time should I set aside for a duct cleaning appointment?
Plan for 2 to 3 hours when you book duct cleaning with us. The exact time depends on your duct system's size and the level of cleaning needed.
Do you offer free estimates before starting work?
Yes. We provide free estimates so you know the cost upfront before we begin any HVAC maintenance, repair, or cleaning work.
What payment methods does Tomas Vent Cleaning accept?
We accept cash, checks, and Zelle for payment. Choose the method that works best for you.
Is an appointment required, or can I book an urgent HVAC repair on short notice?
An appointment is recommended to ensure we're available when you need us. For urgent repairs, contact us directly - we'll do our best to fit you in quickly.
Do you speak Spanish and English?
Yes, we speak both Spanish and English. Our team is here to communicate with you in your preferred language.
Does your team handle boiler repair in addition to air conditioning and duct work?
Absolutely. We repair boilers along with AC maintenance, duct cleaning, and general HVAC repair throughout Oakland, CA and the surrounding counties.